Privacy Policy
Effective Date: 1st September 2024
At Siamese Remedies, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website.
1. Information We Collect
We collect the following personal information:
- Phone Number
- Email Address
- Delivery Address
- Name
This information is collected via forms on our website and during the checkout process.
2. How We Use Your Information
We use the information you provide to:
- Process and fulfill your flower delivery orders.
- Respond to inquiries submitted through our contact forms.
- Send order confirmations and delivery updates.
- Improve our services and customer experience.
We do not share your personal information with any third parties except as necessary to process payments (Stripe) and fulfill deliveries.
3. Cookies and Tracking Technologies
We use Google Analytics to track website performance and user behavior. This may involve the use of cookies to collect anonymous information about your browsing activities on our site. You can disable cookies through your browser settings, but doing so may affect your experience on our website.
4. Data Security
We implement limited access controls to protect your personal information from unauthorized access. Only authorized personnel have access to your data. Payment information is processed securely through Stripe and is not stored on our servers.
5. User Rights
You have the right to:
- Access the personal information we hold about you.
- Correct or update your information.
- Request the deletion of your personal data.
To exercise any of these rights, please contact us at [email protected].
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]